What is LLAS?

The London Landlord Accreditation Scheme (LLAS) launched on 9 July 2004 as a partnership of London boroughs, landlord organisations and educational organisations to recognise good practice and improve conditions in the private rented sector.

The scheme provides training and on-going professional development. It asks that landlords and agents comply with a code of conduct and fulfil the fit and proper person requirement.

With over 36000 members, LLAS is the biggest and most established scheme of its kind operating throughout London and in many parts of the UK.

What is ATLAS?

Accreditation & Training for Landlords and Agents Service

An umbrella organisation, ATLAS exists to promote the LLAS model outside of London. Regions accross the UK are now affiliated with LLAS. You do not need to own and rent a property in London to become accredited by LLAS.

Like LLAS, ATLAS is a not for profit organisation that works with local authorities, private landlord organisations and universities.

Once a landlord or agent gets accredited with ATLAS they can use our logo to give tenants piece of mind that they offer quality accommodation.

Quality Management

ISO 9001 – the world’s most recognised Quality Management System Standard

ISO 9001 has been adopted by over 1 million organisations across the world and is used by businesses like ours to continually monitor, manage and improve the quality of our products and services.

The ISO 9001 Standard is a powerful business improvement tool, providing the framework and guidance we need to help us consistently meet our customer’s expectations and regulatory requirements.

Environmental Management

Helping to protect the environment, meet our legal obligations and strengthen our brand.

ISO 14001 sets the standard for Environmental Management Systems.

At LTA DIRECT we reduce waste management costs and demonstrate our commitment to protecting the environment. Implementing this global standard will also help our organisation comply with increasingly stringent environmental laws and regulations, as well as building trust with customers and other stakeholders.

The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service since 1990.

TPO is a government approved scheme to provide independent redress in relation to disputes between consumers and property agents.